This warranty is given only to the original end-user of the accompanying product and accessories (collectively referred to on this site as “this Product”) during warranty period described below.
If you purchased a Product from someone other than Brother authorized reseller or if it was used (including but not limited to refurbished by someone other than Brother), your Product may not be covered by the warranty.
The Product which includes a Machine and accompanying Accessory Items excluding Consumable Items such as Cutting Blades, Pen, Blade Holder, Cutting Mats, Stabilizer and miscellaneous tools.
Except as otherwise provided on this site, Brother warrants that the machine and the accompanying Consumables and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
The warranty period is 2 years from the original purchase date for Parts, Labor and accompanying Accessory Items. (If the Product is used for business purpose, Brother offers 1 year warranty period from the original purchase date.)
The Original purchase date shall be determined from the original receipt evidencing proof of purchase of the Product.
Therefore, it is important for you to maintain the receipt for the Product.
The warranty does not cover:
The warranty is VOID if the Product has been altered or modified in any way (including but not limited to attempted warranty repair other than by Brother Authorized Repair Center and/or alteration/removal of serial number).
Report your issue to Brother Authorized Dealer or contact Brother sending a e-mail to info@scanncut.eu within the applicable warranty period. Supply the Brother Authorized Service Center or Dealer with original invoice or receipt including the date of purchase, product and seller’s name.